How can POPLA help me?

If your appeal has been rejected and you’re unhappy with the outcome, your next option is to appeal independently to Parking on Private Land Appeals (POPLA) service. This is a fully independent service managed by Ombudsman Services, they’ll review your appeal and evidence you’ve provided to help your case, against the evidence provided by us. Details of how to escalate your appeal to POPLA can be found with the outcome you received from us declining your appeal.

If your POPLA appeal is successful, your PCN will automatically be cancelled and no further action or payment will be required. However, if it’s unsuccessful and they reject your appeal, the discounted charge will no longer be available and you’ll have to pay the original PCN amount.