Local Authorities
Through our many collaborations with local authorities, we understand the challenges encountered, and despite financial constraints the necessity to maintain essential services.
In supporting local authorities with these challenges, we forge partnerships which enhance off-street parking services. Our collaborative efforts aim to improve the customer experience, achieve operational savings, improve management, streamline processes, and contribute to economic growth.
With over two decades of experience in providing parking services to local authorities, coupled with our technological and innovative approach, we offer a variety of options, including:
- Full partnership through a structured Limited Liability Partnership (LLP)
- Lease, management, and capital release agreements
- Modular services: the flexibility to choose from our array of products and services, spanning car park management, technology strategy and implementation, payment solutions, Customer Contact Centre services, and revenue growth strategies.
With a presence in over 90 towns and cities across the UK, our strategic network, combined with our purchasing power, enables us to deliver unparalleled operational synergies and cost efficiencies to our partnerships.
Many UK local authorities opt to outsource parking services administration as a cost-effective alternative to in-house enforcement. Depending on the specific needs of the local authority, NCP can provide a comprehensive range of services:
- All-encompassing car park management
- ANPR parking equipment supply (including full ownership of maintenance functions)
- Enforcement through to litigation
- CCTV management
- Customer Contact Centre (CCC) facilities
- Management information dashboards
- Ticketing solutions (traditional, pay by phone, and app-based options like Pay by Phone and the NCP App, and AutoPay)
- Cleaning, facilities maintenance
- Asset renewal
- Asset management
- Civil works
- Design, and build
NCP possesses the capability and capacity to deliver a comprehensive parking solution for any client.
For further details, or to discuss customised solutions for your business, please contact us through the online form here or call us on 07387 532137. We welcome the opportunity to offer our assistance and support.